FAQ

FAQ

1. What material is the mug made of?

The mug is made of high-quality ceramic, ensuring durability and heat retention.

2. Is the mug microwave safe?

Yes, the mug is microwave safe for your convenience. You can safely heat up your beverages without worrying about damaging the mug.

3. Can I put the mug in the dishwasher?

Yes, the mug is dishwasher safe for easy cleaning. Simply place it in the dishwasher along with your other dishes for hassle-free maintenance.

4. What is the capacity of the mug?

The mug has a capacity of 11 ounces, providing ample space for your favorite hot or cold beverages.

5. What is the shipping time for this product?

Shipping time varies based on location. Typically, orders are processed within 1-5 business days, and delivery times range from 3 business days within the continental U.S.

6. Can I return or exchange the mug if I'm not satisfied?

Yes, we offer a hassle-free return or exchange policy within 30 days of purchase. If you're not completely satisfied with your mug, simply contact us, and we'll be happy to assist you.

7. Do you offer international shipping?

Yes, we offer international shipping. Please check our shipping policy for more information on shipping rates and delivery times to your specific location.

8. How should I clean the mug to maintain its quality?

To maintain the quality of your mug, we recommend hand washing it with mild soap and water. Avoid abrasive cleaners or scouring pads that may scratch the surface.

9. Is the design of the mug printed or engraved?

The design of the mug is printed using high-quality, durable ink to ensure longevity. Enjoy the vibrant colors and intricate details without worrying about fading or peeling.